Requesting Services
Requesting services is easy. You can let our staff know your preferred language at any time, for example:
- When making an appointment.
- When checking in to your appointment.
- During your doctor visit.
- When being discharged.
- When picking up or dropping of medications.
If you need help in your language or need aids and services for people with disabilities, like documents in braille and large print, call the facility where you get your healthcare from the phone numbers listed below. These services are free of charge.
Hospitals
Contact the Language Center of your hospital to get information on services available.
| Harbor-UCLA Medical Center | (424) 306-8440 |
| Los Angeles General Medical Center | (323) 409-5533 |
| Olive View Medical Center | (747) 210-3411 |
| Rancho Los Amigos National Rehabilitation Center | (562) 385-7428 |
Health Centers
Contact your local Patient Relations office of your health center group to get information on services available.
| Coastal | (562) 753-2300 |
| East Los Angeles | (323) 362-1010 |
| High Desert | (661) 471-4000 |
| Martin Luther King Jr. | (424) 338-1000 |
| Metro | (213) 699-7000 |
| San Fernando Valley | (818) 627-3000 |
| San Gabriel Valley | (626) 434-2500 |
| South Los Angeles | (323) 897-6000 |
Looking for your specific health center? Click here.
Thank you for letting us help with your language needs!
Language Resources for Health Plan Members
Language access services are available to all of our patients regardless of health insurance status, ability to pay or immigration status. We are here for you.
Interpreting services are offered three different ways: Over the phone, by video (called Video Remote Interpreting or VRI) and In-person.
If you have insurance, your health plan can also assist in coordinating language access resources for you. Here you will find information about the services available under your health plan.
LA Care Plan Members
Call Member Services at (888) 839-9909 (TTY 711). Member Services is available 24 hours a day, 7 days a week, including holidays.
Click on this link for more information:
LA Care Interpretation & Translation Website
Health Net Plan Members
Call Member Services at (800) 675-6110. Representatives are available 24 hours a day, 7 days a week, including holidays.
Click on this link for more information:
Health Net Language Assistance Website
Molina Healthcare
Call Member Services at (888) 665-4621. Representatives are available Monday through Friday, from 7:00 am to 7:00 pm.