Prepare for Your Outpatient Visit
We are committed to delivering high‑quality, compassionate, and accessible care—no matter your income, insurance coverage, immigration status, or background.
Our staff and healthcare teams work together to ensure that you and your family feel safe, respected, involved, and cared for every step of the way.
Here are 3 important tips to make sure you have a successful visit at your medical home:
- MAKE YOUR APPOINTMENT. The phone numbers to make an appointment can be found HERE. You can also use the LA Health Portal to check upcoming appointments and request new appointments. To sign-up for the LA Health Portal, click here.
- BE ON TIME FOR YOUR APPOINTMENT. Give yourself plenty of time to get to your clinic and find parking. Call your clinic if you need directions. If you are late, you may have to be rescheduled.
- WRITE DOWN YOUR QUESTIONS. Our doctors and nurses are here to answer your questions. By talking to your health care team, you will learn about your diagnosis and treatments, which can improve your health.
Call right away if you need to cancel. This allows the doctor to see someone else.
What should I bring with me to my appointment?
Checklist for your First Visit:
Please bring:
✔ Your Identification
Driver’s License, California DMV, or Military ID.
✔ Your Health Insurance ID Card
✔ Your Medical Records
Please bring any medical records or copies of lab reports, radiology reports, films, or slides.
✔ List of Allergies
✔ Your Medications or a Medications List
We will want to know all the medications you are currently taking. Please bring all your medication bottles with you.
✔ A List of Questions for Your Doctor
Write down the questions you’d like to ask your doctor.
✔ A Caregiver or Support Person if you have one
This person can provide support for you during your appointments.