Making the COVID Vaccine Available to Everyonehttps://dhs.lacounty.gov/wp-content/uploads/2020/12/Making-the-COVID-Vaccine-Available-to-Everyone-768x1024.jpg7681024Health Services Los Angeles CountyHealth Services Los Angeles County//dhs.lacounty.gov/wp-content/uploads/2020/08/dhs-logo.svg
Population Health Improves Access to Care During the COVID-19 Pandemichttps://dhs.lacounty.gov/wp-content/uploads/2020/12/Population-Health-Improves-Access-to-Care-During-the-COVID-19-Pandemic-1024x410.jpg1024410Health Services Los Angeles CountyHealth Services Los Angeles County//dhs.lacounty.gov/wp-content/uploads/2020/08/dhs-logo.svg
COVID meant unprecedented changes to our health system – and for patients, many stopped coming to primary care or urgent care visits. Health services staff worried people were “falling through the cracks,” and might suffer worse health effects for lack of care. The pop health teams went to work, reaching out to patients via phone, increasing telephone visits from 10% to 90% of visits, creating “drive through” visits and even video visits. Also, big attention was put to following up with patients recovered from COVID after they leave the hospital. The result? What could have meant a reduction of patients seen, Health Services actually increased the number of patients seen – and are making sure all patients are getting the healthcare they need, COVID or otherwise. Great data in the longer article!