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Patient Relations

Patient Relations

header-title-decorationPatient Relations

Our Patient Relations teams are available to help you connect to services. We can assist you with choosing or making changes to your preferred provider or clinic. Please contact any of the facilities or call us at 844-804-0055.

NEW ! Full Scope Medi-Cal Expansion for 50+ (with Emergency/Restricted Medi-Cal)

Beginning May 1, 2022 anyone 50 years and older receiving Emergency/Restricted Medi-Cal will qualify for Full Scope Medi-Cal benefits, regardless of immigration status. If you need assistance applying for Medi-Cal, contact our Financial Services.

If you are getting care with us, good news!! You can continue getting care and services with your current provider and clinic.

Between April 1, 2022 and April 15, 2022, you will receive your Health Care Options packet by mail. We can assist you with this transition!

HERE ARE 3 WAYS YOU CAN COMPLETE THE PROCESS:

Call our team at 844-804-0055

Our staff can assist you. You may select your current facility from the menu or option #1 for primary care assistance. Our staff will guide you through a 3-way call with Health Care Options, or assist you with the Health Care Options Online process.

Call Health Care Options directly:

English:  (800) 430-4263 option 0
Spanish: (800) 430-3003 option 0

Using the Health Care Options tool below– Select your clinic and provider codes

* Clinics with asterisks require Permission to Enroll (PTE) ; approval or referral needed by provider.

wdt_ID Clinic Zip Code Clinic Name HEALTH NET HCO Clinic Code Provider Last Name Provider First Name LA CARE HCO Provider Code
1 90744 DHS-Wilmington PC FM DX666TP Basilios Maged 9929MMH
2 90744 DHS-Wilmington PC FM DX666TP De La Torre Asia 9PW55MH
3 90744 DHS-Wilmington PC FM DX666TP De La Torre Asia 9PW55MH
4 90744 DHS-Wilmington PC FM DX666TP Granados Gilberto MNX5XMH
5 90744 DHS-Wilmington PC FM DX666TP Kawasaki Brian 6NMW2MH
6 90744 DHS-Wilmington PC FM DX666TP Soto Raquel 653KNMH
7 91311 DHS-West Valley PC Adult 3KM55TP Subramaniam Smita 2692HMH
8 90502 DHS-Torrance PC Adult F93HATP Miller Tammy 666CXMH
9 90502 DHS-Torrance PC Adult F93HATP Moy Alexander N2692MH
10 90014 *DHS-Star PC Adult 2JN2TTP Behforouz Heidi 2EMKMMH
Clinic Zip Code Clinic Name HEALTH NET HCO Clinic Code Provider Last Name Provider First Name LA CARE HCO Provider Code

Download and complete the Health Care Options (HCO) Form. Using the Health Care Options tool above – Select your clinic and provider codes.

English (PDF)How to Complete
Spanish (PDF)How to Complete

Submit/Mail your form to:
California Department of Health Care Services
Health Care Option
PO POX 989009, W.
Sacramento, CA., 95798-9850