All rooms are spacious and have large windows that let in natural light. Rancho does have some single rooms. Most of our rooms are shared by two people and allow for privacy. Each person has a television and closet

Although we have suspended tours during the current COVID-19 crisis, we plan to offer them again once it is safe to do so

Every person has the right to have the healthcare team provide information and converse in their preferred language. Rancho’s Language and Cultural Center supports numerous languages, including American Sign Language, with an extensive system of live and video interpreters. These interpreters are available for patients, families, and their support team

Rancho has a wonderful resource in the H.O.M.E. <links to the H.O.M.E. page>. This very affordable housing option is on the south side of Rancho’s campus and a short walk or drive from the hospital.

Due to the ongoing COVID-19 crisis, the H.O.M.E. is currently unavailable. In the meantime, hotels and homestay opportunities in Downey and its neighboring communities may meet your needs

Absolutely! Families and support teams are the most important ingredient. Successful rehab programs are the ones in which family is present, actively learning, asking questions, and hands on. Your input – along with that of your loved one – is what directs the rehab program. We need you!

The COVID-19 pandemic has changed our visiting rules a bit, but family involvement is as important as ever.

Your day will start with breakfast. Getting dressed, washing up, and combing your hair? If these are things that are a bit challenging, you’ll work with your occupational therapist to ready yourself for your day.

Whether you’re getting around in your room or off to the gym, your physical therapist will team up with you to work on sitting and standing balance, walking or navigating in a wheelchair.

If you’ve had difficulty with your memory, speaking clearly, or swallowing safely, your speech therapist will support you as you work to improve in these activities.

Overall, you’ll get at least three hours of therapy spread out over the day. Outside of therapy hours, rehabilitation associates are available to help you practice those activities that are most important to you. Group activities of discussion, games, outings, or movies are some of recreation therapy’s offerings.

Your doctors and nurses are present throughout the day to help you manage your medical needs. You’ll learn about your medications and how to manage your health.

If you have questions about your medical equipment, medical bills, or discharge home, your case manager is the one to speak to.

Need someone to talk to? Many people do. Let someone know. Your social worker is there to support you with great listening and counseling skills. If you feel you’d like to speak with a psychologist, just ask someone from your team to help you arrange an appointment. Meet our peer mentors <links to Peer Mentors/KnowBarriers page> who have been through Rancho’s inpatient rehab program.

Last and certainly not least, get to know those around you who are having a similar experience. Maybe your roommate or someone you meet in the gym knows just how you’re feeling or needs your friendly support.

Each person’s injury and needs are different. The rehabilitation team – which includes patients, families, caregivers, and support system – work together to develop a program that addresses each person’s unique situation. Some people may be at Rancho for a week while others may have a four-week program with us. The average rehab program is about 14 days.

Rancho accepts most insurances including Medi-Cal and Medicare.

Ask your insurance company these questions to help you decide among your rehab choices:

• Will you pay for inpatient rehab services at Rancho?
• What will it cost me out-of-pocket to go to Rancho for rehab compared to an “in-network provider”?

If you are a Los Angeles County resident and do not have insurance, you may receive services at Rancho.

Our Patient Financial Services team will answer your questions, give you guidance, and even help you sign up for insurance if you’re eligible

You have options. In choosing the best rehabilitation hospital, there are some critical things you may want to consider. As you look around, consider the “Five Es”

Excellence. Rancho is proud to be recognized as one of the best rehabilitation hospitals in the United States and the highest rated rehab hospital in Southern California, according to US News & World Report.

Rancho is a Center of Excellence for Spinal Cord Injury. We are one of only 14 Spinal Cord Injury Model Systems Centers  in the United States. This designation reflects our place as a national leader in research, medical care, and specialty services for persons with spinal cord injury.

Rancho’s accreditations by The Joint Commission (TJC)  and by Commission on Accreditation of Rehabilitation Facilities (CARF)  reflect our ongoing commitment to being the very best we can be. TJC and CARF recognize that Rancho is providing a high level of service, quality of care, and safety for the persons we serve.

Experience. Rancho’s history as a rehabilitation hospital dates back to the years of the polio epidemic.  We specialize in the physical rehabilitation of people who have had stroke, brain injury, spinal cord injury, and injuries or illnesses that affect the ability to move. Rancho serves 1300 rehabilitation inpatients each year.

Expertise. Rancho’s inpatient rehab teams are made up of experts with years of experience in the rehabilitation of children and adults. There are specialized teams dedicated to stroke, spinal cord injury, brain injury, pediatrics, and orthopedics.

A team includes occupational, physical, speech, and recreation therapists, physicians specializing in Physical Medicine and Rehabilitation and Internal Medicine, nurses, social workers, case managers, and psychologists.  The most important members of the team, however, are the patient and family or support system. We rely on your expert knowledge of your life, goals and needs to drive the rehab process.

Extensive services and programs. Rancho offers comprehensive services and programs to people who have had a catastrophic injury or illness. From inpatient rehab to the transition back to home and community. From outpatient therapy and medical services to art programs , driver’s training , and support groups. At Rancho, you’ll find care for the body, mind, and spirit.

Exit plan. Rancho’s rehab program is focused on getting you back to where you want to be – with your loved ones and in your community! We’re proud that 77% of the people leaving inpatient rehab return home.

Rancho is located in Los Angeles County in the City of Downey. Our peaceful, tree-filled campus is about 15 miles southeast of downtown Los Angeles and not far from major freeways. We are served directly by Metropolitan Transportation busses and Paratransit Services.

Rancho also has a small van fleet that provides transportation between campus and the homes of people living within a 5-mile radius. Services should be back up and running as the COVID-19 crisis resolves.