DHS will again begin to refer individuals from DHS clinics to MHLA Community Partner clinics for MHLA screening and enrollment. The purpose of this process to link patients recently seen at DHS facility with Community Partners because primary care clinics at Olive View-UCLA Medical Center and LA General Medical Center do not currently have the capacity to accept new patients. This referral process is part of the contractual agreement between MHLA and Community Partners, and we are relying on you to screen and enroll these individuals into MHLA so they can start receiving care at your clinics. We appreciate your partnership on this!

The process will follow these basic steps:

• An individual is seen at a DHS facility.
• DHS Office of Patient Access (OPA) initiates a One-e-App application for each patient to be referred to a MHLA Community Partner.
• DHS Office of Patient Access (OPA) sends an encrypted email to the Community Partner with instructions to contact identified patients and complete the MHLA eligibility screening process within 14 calendar days.
• Community Partners are requested to make three attempts to reach the patient and document these efforts in the Primary Care Linkage Form provided by OPA.
• Community Partners are to return the completed PCLF as instructed in the email.

Please refer to the Referral Fact Sheet for a complete description of the Referral Process.