MHLA is pleased to announce a new project incentivizing Community Partner agencies to bring their participants back for in-person care primary care visits.

The COVID-19 pandemic has resulted in many adults delaying or avoiding routine medical visits. MHLA hopes that this incentive project. will result in more participants visiting their providers.

The LA County Department of Health Services will pay agencies an incentive payment based on improvement of a 9-month visit rate baseline. The baseline visit rate is the percentage of MHLA participants who had an in-person visit between October 1, 2020 through June 30, 2021. The final visit rate will be the percentage of MHLA participants who had an in-person visit between October 1, 2021 through June 30, 2022. The visit rate baselines among agencies range from 22% to 79%. The in-person visits must be for “included services,” which are detailed in Provider Information Notice 18-06.

Nearly $2.3 million has been allocated to this quality incentive project. The MHLA agreement allows for surplus program funds from the prior fiscal year to be used to support a one-time quality improvement project. The incentive payments will be made following the end of Fiscal Year 2021-22.

MHLA anticipates that the project also will result in more participants receiving flu vaccines, mammograms, cervical cancer screening, immunizations, foot exams, colorectal cancer screening and other important care. Each of these services are assessed during the MHLA annual clinic audits. More details on the incentive project can be found in Provider Information Notice 21-01.