COVID-19 Information

Message to Our Patients

Health Services stands for anti-racism, and continues to serve all with dignity and respect. We are here to help protect your health and safety during the coronavirus (COVID-19) spread. If you have some concerns about COVID-19, you are not alone.

header-title-decorationCOVID-19 Information

Los Angeles County reopened on June 15th, 2021.

Due to the increased COVID-19 transmission related to the delta variant, updates on masking guidelines have been updated. Please click here for more information about where masks are required.

Please note that masks will still be required for all our visitors and patients at our hospitals and clinics.

To learn more click here: COVID-19 Frequently Asked Questions (FAQ’s)

To protect your health during this time, we have made some changes to your medical care.

Click on the expandable links below to learn more.

It is important that you attend your scheduled appointments.  Most of our clinics are still open and providing care. To keep you safe and healthy during this coronavirus outbreak, some clinic appointments are in-person and some are on the phone.

If you have an upcoming visit, our clinic staff will call you to tell you if the appointment will be done by phone.  If your visit will be done in-person, please note that we are limiting visitors in our facilities. Only pediatric patients and adult patients who need assistance may bring one person with them.

We will call you to tell you if your surgery is still scheduled and will let you know if you need to get a COVID-19 test prior to a surgery.

You can contact your health care provider if you have any questions:

  • Online: MyWellness Patient Portal is a secure Health Services webpage where you can email your doctor, access your lab results, and read your doctor’s notes. If you are not signed up, Enroll Now.
  • By Calling. Contact your clinic directly or call 844-804-0055.

Health Services has a COVID-19 Nurse Advice Call Line: 844-804-0055. It’s available from 7:00 A.M. to 7:00 P.M., 7 days per week.

The test for COVID-19 is free. Call your clinic or the COVID-19 Nurse Advice Line at 844-804-0055 for medical advice.  To schedule an appointment at a county test site, go to covid19.lacounty.gov/testing.

The COVID-19 vaccine is very safe. It will prevent you from getting sick with COVID-19. All Health Services patients will receive the vaccine for free. 

All patients over the age of 12 can get the COVID-19 vaccine now.  

We are giving the Pfizer and Moderna vaccines and we have resumed use of the Johnson & Johnson (Janssen) vaccine. For more information about the Johnson& Johnson vaccine, click here.

Online:  Make your appointment online, using the MyWellness Patient Portal. If you don’t have an account, click here, to make one.   

Phone:  Call your clinic or 844-804-0055, press Option 2.  

Learn more about the COVID vaccinehere. 

If you are having a medical emergency, emergency rooms will care for you. To help you and our staff, emergency room staff will screen you for COVID-19 like symptoms and decide what treatment you need.

Please note that we are limiting visitors in our facilities. In most cases, only pediatric patients and adult patients who need assistance may bring one person with them.

If you have an urgent need, our Urgent Cares are available. It is okay for you to come in. Please remember to wear a mask. If you have symptoms or questions about COVID-19, please call 844-804-0055 first.

Please note that we are limiting visitors in our facilities. Only pediatric patients and adult patients who need assistance may bring one person with them.

You can get a 3-month supply with most prescriptions. You can also fill your prescriptions by mail. Call 213-288-8480 or ask your pharmacy. If you are already enrolled in the mail delivery program, call 800-500-1853 to use our phone refill system and we will mail it to you. You can still pick up medicines at your pharmacy. Please remember to wear a mask.

Additional Information about Getting Care

In most cases, visitors are not allowed. We are limiting visitors in the hospitals due to the pandemic. We encourage you to keep in touch through phone or video calls.

There are some exceptions. One visitor is allowed if the patient is:

  • A minor (the visitor must be the parent or guardian).
  • In labor and delivery.
  • Receiving end-of-life care.
  • Has a caregiver who helps with the patient’s care.

Visitor in other situations or for overnight stays are at the discretion of the clinical team.

MyWellness is a secure website where you can email your doctor, access your lab results, and read your doctor’s notes. If you are not already enrolled, go to https://dhs.lacounty.gov/mywellness and click “Enroll Now” to sign up today.

The Risk is Still Real: Teenager COVID-19

The COVID-19 vaccine works.  It’s easy, quick and free.

“You can get COVID again, get vaccinated”- Dr. Velazquez

I did it for myself and my loved ones, get vaccinated today

“Protegámonos a nosotros mismos, vacúnese hoy” – Dr. Gomez

“Getting vaccinated can save black lives” – Dr. Perry                                    .

Vaccination Clinic at Humphrey Health Center

Everyone is at risk of getting COVID-19

DPH Fortalezca Su Defensa: Marc Antonio Duran

DPH Flex Your Defense: Leroy Sivrend