Following the stay-at-home, wearing a mask, and physical distance directions are the best way to protect yourself and your loved ones. To learn more click here: COVID-19 Frequently Asked Questions (FAQ’s)
To protect your health during this time, we have made some changes to your medical care.
Click on the expandable links below to learn more.
It is important that you attend your scheduled appointments. Most of our clinics are still open and providing care. To keep you safe and healthy during this coronavirus outbreak, some clinic appointments are in-person and some are on the phone.
If you have an upcoming visit, our clinic staff will call you to tell you if the appointment will be done by phone. If your visit will be done in-person, please note that we are limiting visitors in our facilities. Only pediatric patients and adult patients who need assistance may bring one person with them.
We will call you to tell you if your surgery is still scheduled and will let you know if you need to get a COVID-19 test prior to a surgery.
You can contact your health care provider if you have any questions:
Health Services has a COVID-19 Nurse Advice Call Line: 844-804-0055. It’s available from 7:00 A.M. to 7:00 P.M., 7 days per week.
The test for COVID-19 is free. Call your clinic or the COVID-19 Nurse Advice Line at 844-804-0055 for medical advice. To schedule an appointment at a county test site, go to covid19.lacounty.gov/testing.
The COVID-19 vaccine is very safe. It will prevent you from getting sick with COVID-19. All Health Services patients will receive the vaccine for free.
All patients over the age of 16 can get the COVID-19 vaccine now.
We are giving the Pfizer and Moderna vaccines at all of our sites at this time. If you are a patient in our hospitals and clinics, make your appointment today.
Learn more about the COVID vaccine here.
If you are having a medical emergency, emergency rooms will care for you. To help you and our staff, emergency room staff will screen you for COVID-19 like symptoms and decide what treatment you need.
Please note that we are limiting visitors in our facilities. In most cases, only pediatric patients and adult patients who need assistance may bring one person with them.
If you have an urgent need, our Urgent Cares are available. It is okay for you to come in. Please remember to wear a mask. If you have symptoms or questions about COVID-19, please call 844-804-0055 first.
Please note that we are limiting visitors in our facilities. Only pediatric patients and adult patients who need assistance may bring one person with them.
You can get a 3-month supply with most prescriptions. You can also fill your prescriptions by mail. Call 213-288-8480 or ask your pharmacy. If you are already enrolled in the mail delivery program, call 800-500-1853 to use our phone refill system and we will mail it to you. You can still pick up medicines at your pharmacy. Please remember to wear a mask.
Additional Information about Getting Care
In most cases, visitors are not allowed. We are limiting visitors in the hospitals due to the pandemic. We encourage you to keep in touch through phone or video calls.
There are some exceptions. One visitor is allowed if the patient is:
- A minor (the visitor must be the parent or guardian).
- In labor and delivery.
- Receiving end-of-life care.
- Has a caregiver who helps with the patient’s care.
Visitor in other situations or for overnight stays are at the discretion of the clinical team.