Language Access Services
Interpretation services, including sign language, are available anytime, 24 hours a day, 7 days a week. Translation services for written documents are also available. You have the right to language access services for all your health care matters. Services are provided at no cost.
We provide:
Free aids and services to people with disabilities to help them communicate better, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
Our services will be provided in your preferred language at no cost. You can let our staff know you would like language assistance at any time. For TTY, call 711 (Telecommunications Relay Service).
Hospitals
Contact the Language Center of your hospital to get information on services available.
| Harbor-UCLA Medical Center | (424) 306-8440 |
| Los Angeles General Medical Center | (323) 409-5533 |
| Olive View-UCLA Medical Center | (747) 210-3411 |
| Rancho Los Amigos National Rehabilitation Center | (562) 385-7428 |
Health Centers
Contact your local Patient Relations office of your health center group to get information on services available.
| Coastal | (562) 753-2300 |
| East Los Angeles | (323) 362-1010 |
| High Desert | (661) 471-4000 |
| Martin Luther King Jr. | (424) 338-1000 |
| Metro | (213) 699-7000 |
| San Fernando Valley | (818) 627-3000 |
| San Gabriel Valley | (626) 434-2500 |
| South Los Angeles | (323) 897-6000 |
Looking for your specific health center? Click here.
Point-To Cards are posted throughout facilities. Staff use them to identify your language.
ATTENTION: If you need help in your language call (844) 804-0055 (TTY 711). Aids and services for people with disabilities, like documents in braille and large print, are also available. Call (844) 804-0055 (TTY 711). These services are free of charge.
ATENCIÓN: Si necesita ayuda en su idioma, llame al (844) 804-0055 (TTY 711). También ofrecemos asistencia y servicios para personas con discapacidades, como documentos en braille y con letras grandes. Llame al (844) 804-0055 (TTY 711). Estos servicios son gratuitos.
请注意：如果您需要以您的母语提供帮助，请致电 (844) 804-0055 (TTY 711)。另外还提供针对残疾人士的帮助和服务，例如盲文和需要较大字体阅读，也是方便取用的。请致电 (844) 804-0055 (TTY 711)。这些服务都是免费的。
العربية | Հայերեն | ភាសាខ្មែរ (ខ្មែរ) | 简体中文 | فارسی | हिंदी |
Hmoob | 日本語 | 한국어| ລາວ | Iu Mienh | ਪੰਜਾਬੀ | Pусский |
Español | English | Tagalog | ภาษาไทย | Yкраїнська | Tiếng Việt
To file a complaint about language services, please click here.
Department Language Access Plan (DLAP)
The Department Language Access Plan (DLAP) explains how Health Services helps people who don’t speak English or have trouble communicating. It shares the rules and steps we follow to make sure everyone gets fair and fast help in their own language.