2. I forgot my ID or password. What should I do?
Click “Reset Password” on the login screen to begin the process of verifying your personal information and creating a new password.
read more4. How do I sign up / enroll? {link to Enrollment Guide}
5. Does every Health Services patient automatically have the LA Health Portal?
No. The LA Health Portal is a free service offered to all of our patients. You can enroll at any time by clicking on “Enroll today” on the login screen
read more1. What is LA Health Portal?
LA Health Portal is a secure online health management tool that connects you to your personal health information and your team of Health Services professionals.
read moreDo you have to have an email account to use the LA Health Portal?
Yes. We use your email account to communicate with you during the enrollment process. Once you have enrolled, you can perform the rest of your activities directly through the LA Health Portal website or App.
read moreIs my information secure on the LA Health Portal?
We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure access codes, personal IDs and passwords. The LA Health Portal uses the latest technology to encrypt your session, and all messaging takes place while you are securely logged on to our website.
read moreHow can I use the LA Health Portal if I can’t load the App on my phone or I don’t have a smart phone?
Some smart phones have limited storage, which limits the number of apps on your phone. You can use an internet browser (Internet Explorer) to log into the LA Health Portal at https://dhs.lacounty.gov/mywellness
read moreHow do I access my health care app from smart phone or portable device?
LA Health Portal has a free mobile application for Apple devices on the App Store and for Android devices on the Google Play store. Search for “Healthelife”
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