3. How can I update my email, password or security questions?

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Do you have to have an email account to use the LA Health Portal? 150 150 Health Services Los Angeles County

Do you have to have an email account to use the LA Health Portal?

Yes. We use your email account to communicate with you during the enrollment process. Once you have enrolled, you can perform the rest of your activities directly through the LA Health Portal website or App.

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Is my information secure on the LA Health Portal? 150 150 Health Services Los Angeles County

Is my information secure on the LA Health Portal?

We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure access codes, personal IDs and passwords. The LA Health Portal uses the latest technology to encrypt your session, and all messaging takes place while you are securely logged on to our website.

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How can I use the LA Health Portal if I can’t load the App on my phone or I don’t have a smart phone? 150 150 Health Services Los Angeles County

How can I use the LA Health Portal if I can’t load the App on my phone or I don’t have a smart phone?

Some smart phones have limited storage, which limits the number of apps on your phone. You can use an internet browser (Internet Explorer) to log into the LA Health Portal at https://dhs.lacounty.gov/mywellness

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How do I access my health care app from smart phone or portable device? 150 150 Health Services Los Angeles County

How do I access my health care app from smart phone or portable device?

LA Health Portal has a free mobile application for Apple devices on the App Store and for Android devices on the Google Play store. Search for “Healthelife”

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How can I order my medications? 150 150 Health Services Los Angeles County

How can I order my medications?