Website Privacy Statement

header-title-decorationWebsite Privacy Statement

Privacy Statement for Departmental Website

Los Angeles County and its departments and agencies operate websites in order to provide services to the residents of the County. In providing these services, information about visitors to a website may be collected automatically or may be submitted by the website user. The Board of Supervisors of Los Angeles County recognizes the public’s concern about privacy on the Internet. This privacy statement establishes how information gathered about you from your visit to our website will be used by this website’s operators. As a visitor, however, you should be aware that certain information submitted to Los Angeles County is public information under the laws of the State of California. Under some circumstances, we may be required to disclose such information in accordance with the California Public Records Act or other legal requirements.

I. Notice / Awareness

Information Collected Automatically About the Computer Which Browses or Downloads Information from this Website

We may collect and store information for statistical purposes. For example, we may count the number of visitors to the different sections of our site to help us make them more useful. The information collected may include such items as the name and domain of the host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using or your browser software and operating system. This information does not identify you personally.

No use of “Cookies”

We do not use “cookies” on this site.

A “cookie” is a small text file that a website can place on your computer’s hard drive to collect information about your activities on the site. The cookie transmits this information back to the website’s computer, which, generally speaking, is the only computer that can read it. Most users do not know that “cookies” are being placed on their computers. If you want to know when this happens or to prevent it from happening, you can set your browser to warn you when a website attempts to place a “cookie” on your computer.

Personally Identifying Information Collected from E-mails or Web Forms

By sending us an e-mail (electronic mail message) or filling out a web form, you are sending us personal information (i.e. your name, address, e-mail address or other information). We store this information in order to respond to or process your request or otherwise resolve the subject matter of your submission.

Information Subject to Disclosure under the Public Records Act or Other Legal Requirements

Certain information that you provide to us is subject to disclosure under the California Public Records Act or other legal requirements. This means that if it is specifically requested by a member of the public, we are required to provide the information to the person requesting it.

If you register with a County Department or agency or request other specific information:

Some County department or agency websites may ask visitors who request specific information to fill out a registration form. For example, vendors requesting access to Requests for Bids, Requests for Proposals or homeowners or businesses requesting Permits, may be asked to provide their names, addresses, e-mail addresses and other pertinent information to ensure we can process and deliver the information requested. Other information may be collected at these sites through questionnaires, feedback forms, or other means, to enable us to determine a visitor’s interests, with the goal of providing better service.

Privacy Statements for Other County Departmental or Agency Websites
This privacy statement describes the information gathering practices and procedures of the County of Los Angeles Home Page, however, the domain is made up of many departmental and agency websites linked together to provide a comprehensive information resource to our residents. Accordingly, each department or agency website within the domain of the County of Los Angeles has posted specific information concerning its information gathering practices. You may review the privacy statement for each website within this domain by selecting the “Privacy” icon on the navigation bar of each page.

Website Links to Other Sites Not Covered by Our Privacy Policy

Our website contains links to information located on websites maintained by other public agencies and private organizations. Once you access an individual document that links you to another website, you are subject to the privacy policy of the website containing that document.

II. Consent / Choice

Sharing information with other Los Angeles County Departments or Agencies to Provide Services

We may share personally identifying information with other Los Angeles County Departments or Agencies in order to respond to your request. In some circumstances, we also may be required by law to disclose information in accordance with the California Public Records Act or other legal requirements.

Consequences of Failing to Provide Personally Identifying Information

If you choose not to provide us with your name or other information, it may be impossible for us to refer, respond to, or investigate the issue you are concerned about.

III. Access / Participation

Getting Access to Information and Providing Corrections

If you want to get information about you that may be in our records, the California Public Records Act provides you with certain rights to this information. Contact this department through the e-mail address/telephone number noted on our website and make a specific request for a copy of the information we have received online from you and have stored. If you find that this information in inaccurate or incomplete, you may provide us with verified, accurate and complete information.

IV. Integrity / Security

Information Transmitted by User Is Not Secure from Interception

If you choose to send us an e-mail, you should know that e-mail is not necessarily secure, can be intercepted by unauthorized individuals, and may be subject to disclosure requirements and Laws such as the Public Records Act.

Disclaimer of Liability

With respect to information available from this website, neither the County of Los Angeles nor any of its employees, make any promise, express or implied, including the warranty of merchantability and fitness for a particular purpose, or assume any liability or responsibility for the accuracy, completeness, or usefulness of such information.

The information contained within these websites is given for the purpose of keeping the public aware of current public health practices, status, and events. The information is believed to be valid at the time of publication. The County of Los Angeles reserves the right to make changes and improvements at any time and without notice and assumes no liability for damages incurred directly or indirectly as a result of errors, omissions or discrepancies. The health information contained herein should not be a substitute for the advice of a physician and/or health care provider.

LA Health Portal App Privacy

Below is the privacy policy for our LA Health Portal Mobile application. By using the mobile application, you are consenting to access by the mobile application to your device and folders associated with your device for storing files, images, video, and audio recordings, including the capture of certain images, video or audio, in order to exchange such content with your provider through the LA Health Portal or to provide support or technical assistance.  For adequate and efficient performance of the mobile application, some features of this application for which you are consenting may require the following permissions:

  • Current GPS Location – This app may require access to location data to identify and display facilities and locations near you.
  • Read and Write Files, Images, Video, and Audio – The app may require read and write access to your device’s files, images, video, and audio for downloading or attaching to messages or visits.
  • Camera Access – This app may require access to this device’s camera for video visits and attaching images to messages or visits.
  • Microphone Access – This app may require access to this device’s microphone for video visits.
  • Wi-Fi and Network Access – This app may require access to this device’s network status for troubleshooting and support.