Patient & Visitor Information

Patient & Visitor Information

header-title-decorationPatient & Visitor Information

Welcome to the LAC + USC Medical Center, we look forward to participating in your care!  We are a state-of-the-art treatment and research facility associated with the Keck School of Medicine and are committed to achieving excellence in patient care, advancing medicine, and educating the physicians of tomorrow through resident and fellowship programs. 

Our mission at LAC + USC Medical center is to provide world-class care and education for all in our community and our vision is to lead the nation in building healthy communities. 

Outpatient Clinic Appointments 

If you are scheduled for an appointment at LAC+USC Medical Center, please arrive to the clinic 15 minutes before your scheduled appointment. Please bring the following information to your appointment: 

  1. Photo identification. 
  2. Something to verify your address, such as your driver’s license or a utility bill that has been postmarked within the last 30 days. 
  3. Your insurance card if you have health coverage, such as Medi-Cal, Medicare, My Health LA, or private insurance. 
  4. All medications that you are currently taking (prescription, over-the-counter, herbal, etc.) so your doctor can review them. 

If you need to reschedule your appointment, please call at least 72 hours (3 days) in advance to cancel. 

 Scheduled Patient Admissions 

If you are scheduled to be admitted to the hospital, you will be contacted by our Registration staff during the week before your admission to confirm and review your procedure with you. When preparing to come for your admission, please leave all valuables, such as jewelry, cash, checks or credit cards, electronic equipment, etc. at home. 

 Please make sure to bring the following information with you for your admission: 

  1. Photo identification. 
  2. Something to verify your address, such as your driver’s license or a utility bill that has been postmarked within the last 30 days. 
  3. Your insurance card if you have health coverage, such as Medi-Cal, Medicare, My Health LA, or private insurance. 
  4. All medications that you are currently taking (prescription, over-the-counter, herbal, etc.) so your doctor can review them. 
  5. Your completed health care advanced directive form, if you have one. If you do not have one, let the Registration staff know and they can arrange for assistance in creating one. 

Unscheduled Visits 

If you need to come to LAC+USC Medical Center for an unscheduled visit, such as to the Emergency Room or Urgent Care, please bring some form of photo identification and address verification with you, if possible