New Managed Care Patients
New patients must be part of a Medi-Cal Health Plan through LA Care or Health Net and be assigned to Torrance Health Center as their medical home. Medi-Cal enrollments are coordinated by the Department of Public Social Services (DPSS). DPSS can be contacted at: http://dpss.lacounty.gov/ or 866-613-3777. For assistance with medical home assignments or information, please contact our Patient Relations staff at 310-354-2300.
New Patient Packet
- Welcome Letter
- Scope of Services
New Walk-In Patients
Torrance Health Center is accepting a limited number of walk-in patients at this time. Uninsured patients with urgent medical issues may also seek clinic services through the Long Beach Comprehensive Health Center Urgent Care. At the time of visit, patients will be provided information about programs they may qualify for or referred to the Department of Public Social Services (DPSS) for Medi-Cal eligibility.
Long Beach Comprehensive Health Center (LBCHC)
1333 Chestnut Avenue
Long Beach CA, 90813
|Monday - Friday*
||7:30 A.M.- 7:30 P.M.
||8:00 A.M.- 4:30 P.M.
|*excludes County Holidays
Same-day appointments are given in person on a first-come, first-serve basis. We regret that there are only a limited number of appointments each day. Please bring copies of your photo ID and your current medications.
Current Torrance Health Center patients who need a same-day or next-day appointment with their provider can call the appointment center at 310-354-2300. Same day appointments are given on a first-come, first-serve basis. We regret that there are only a limited number of appointments each day. However, if you need to speak with your Medical Home Team, you can call 310-354-2300 to speak with a nurse who can assist with your questions.
Torrance Health Center patients who have a scheduled appointment will need to register for their appointments at the main registration area. Please arrive 15 minutes prior to your scheduled appointment and bring your photo ID, your clinic cards and current medications. You will be asked to verify your address, phone number and health plan information.
If you need to cancel or reschedule your appointment, please call the Appointment Center at 310-354-2300.
Information About Your Bill
Torrance Health Center providers are part of the LA Care and HealthNet Medi-Cal Health Plans. Please note that we cannot accept other managed care plans or medical home assignments that are not assigned to one of our providers. To make changes to your managed care assignments, please contact:
L.A. Care Health Plan
HealthNet Health Plan
If you are uninsured, an L.A. County resident, and meet certain requirements, you may be able to qualify for Medi-Cal or one of our low-cost health programs. The Department of Public Social Services (DPSS) will conduct a financial screening and will provide you with options. To apply for an L.A. County-sponsored, low-cost health program, please note that you will be asked for copies of your recent income, a government-issued photo ID, address verification and other documentation as needed. DPSS can be contacted at: http://dpss.lacounty.gov/ or 866-613-3777.
If you have a share-of-cost or have an outstanding balance on your bill, you can make in-person payments at the cashier at Long Beach Comprehensive Health Center or mail in your payment to the Billing Office.
Check payments can be made payable and mailed to:
Long Beach Comprehensive Health Center
1333 Chestnut Ave
Long Beach, CA 90813
Please do not mail cash or credit card information. For questions about your bill, please contact the billing supervisor at 562-753-2330.
MyWellness Patient Portal
Access your medical record online through the MyWellness Patient Portal. Sign up at Registration or talk with your health care team. For more information, visit http://dhs.lacounty.gov/wps/portal/dhs/mywellness/
- Check you lab results
- Check your medications
- Check your appointments
- Check your visit sumamries
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