Crisis Resources

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Crisis Resources 150 150 joshua

Crisis Resources

Are you or do you know someone is going through some crisis? We are here to help.

Domestic Violence

24 hours a day, seven days a week, 365 days a year, the National Domestic Violence Hotline provides essential tools and support to help survivors of domestic violence so they can live their lives free of abuse.

Contacts to The Hotline can expect highly-trained, expert advocates to offer free, confidential, and compassionate support, crisis intervention information, education, and referral services in over 200 languages.

You can contact us by calling 1.800.799.SAFE (7233), text “START” to 88788, or visit us at our website.

Human Trafficking

We’ll Listen. We’ll Help.

If you or someone you know is a victim of human trafficking, we’re here to provide the support you need.

You can contact us by calling 1-888-373-7888, Text* 233733, or visit us at our website.

 

Sexual Assault

If you or someone you know has been the victim of a sexual assault, California offers free sexual assault forensic medical exams and support for survivors.

Visit us to find out about how to access these exams and commonly asked questions related to the exams. Or you can reach us at National Sexual Assault Hotline, (800) 656-4673.

Suspected Child Abuse/Neglect

Child abuse, in all its forms, has a lasting and negative effect on children, families and their community. If you suspect a child is being abused or neglected, or know of a family that may need additional support or access to resources, please contact DCFS immediately:

Toll-free within California: (800) 540-4000
Outside California: (213) 639-4500
TDD [Hearing Impaired]: (800) 272-6699
For additional services for the hearing impaired, please click here.

The Hotline is accessible 24 hours a day, 7 days a week.

Suspected Elder Abuse/Neglect

Adult Protective Services (APS) are available to any elder (60 or older) or dependent adult who is believed to have been a victim of abuse, neglect or exploitation regardless of income at no cost.

To report abuse, call this number 1-833-401-0832 and when prompted enter your 5-digit zip code to be connected to the Adult Protective Services in your county, 7 days a week, 24 hours a day.

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Safe Harbor Trauma Recovery Center

The Safe Harbor TRC’s mission is to promote healing, recovery, and growth for trauma survivors and their families through holistic, integrated, community-centered, and evidence-based services steeped in a social justice framework. The Safe Harbor TRC recognizes that recovery from trauma includes addressing multiple domains that include physical, mental, and emotional health, over an extended period.

SHTRC logo

Helping survivors of crime and their families heal, recover, and grow from trauma through holistic, community and culturally centered, evidence-based services within a social justice framework.

OUR SERVICES

We provide confidential services free of charge to survivors of crime and/or their families based on individual needs and interests:

  • Mental Health Therapy
  • Medication Management
  • Case Management
  • Assertive Outreach
  • Assisting with Medical Services
  • Substance Use Disorder
  • Legal Aid
  • Housing Referrals
  • Employment Services
  • Food
  • Crisis Management

We do not turn away any individuals based on insurance or immigration status.

ELIGIBILITY

Individuals, as well as their families and loved ones, are eligible if they have experienced:

  • Crime-related physical violence
  • Sexual assault or abuse
  • Domestic violence
  • Human trafficking
  • War or other conflict crimes that led to seeking asylum in the U.S.
  • Many other circumstances may apply

OUR MISSION

The Safe Harbor TRC’s mission is helping survivors of crime and their families heal, recover, and grow from trauma through holistic, community and culturally-centered, evidence-based services within a social justice framework. The Safe Harbor TRC recognizes that recovery from trauma includes addressing multiple domains that include physical, mental, and emotional health.

OUR TEAM

  • Psychologists
  • Physicians
  • Social Workers
  • Case Managers
  • Peer Advocates (Community Health Workers)

OUR PARTNERS

  • Harbor UCLA – Hospital Based Invention Violence Program / Crossroads
  • Harbor UCLA – Emergency Medicine
  • Harbor UCLA – Trauma
  • Harbor UCLA – Hospital Social Work
  • Harbor UCLA – Psychiatry
  • Harbor UCLA – Family Medicine
  • Harbor UCLA – Pediatrics
  • Harbor UCLA – Medical Legal Community Partnership
  • Harbor UCLA – Mommas Neighborhood
  • Olive View – UCLA
  • Community Healing & Trauma Prevention Center
  • Fostering Unity
  • Department of Mental Health
  • National Alliance on Mental Illness(NAMI) South Bay Chapter
  • Long Beach Trauma Recovery Center
  • Strength United
  • HOPICS
  • Miracles Counseling Center
  • MLK Community Healthcare
  • After Innocence
  • Streets Are For Everyone (SAFE)
  • Wilmington Resource Center
  • Office of Samoan Affairs
  • Rainbow
  • Journey Out

Contact Us

Call us or send us an email. Please leave your contact information. If you have any immediate safety concerns, please call 911. We will get in touch with you as soon as we can to better understand your needs and to begin the intake process.”

Phone: (424) 306-7710

Email: SafeHarborTRC@dhs.lacounty.gov

Instagram: SafeHarborTRC

Facebook: SafeHarborTRC

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Correctional Health
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Housing

Please check out the resources below if you are experiencing issues with housing. If they aren’t what you are looking for, please ask the health provider team during your visit here or at your clinic. 

Housing for Health

Housing for Health is for Health Services patients who are experiencing homeless with complex medical and behavioral health conditions. Visit the Housing for Health website to find out about the various programs (for clients) and trainings (for providers) offered.

Coordinated Entry System Access Centers (CES Access Centers)

Coordinated Entry System Access Centers (CES Access Centers) are call-in or drop-in places where people experiencing homelessness can gain initial access to or continue contact with housing and supportive services available through LA CES. Safety precautions are in place to help prevent the spread of COVID-19. Access Centers provide: 

    • Referrals to Interim Housing programs for persons experiencing unsheltered homelessness 
    • Referrals to emergency services (domestic violence, emergency physical/mental health-care) and other supportive services (mental health, workforce development, etc.) 
    • Referrals to, or direct provision of, basic services such as food provision, storage, and hygiene services. 

Shelter Resources

We have resources if you are in need of shelter. Please see the information below or visit the Los Angeles Homeless Services Authority (LAHSA) website.

  •  Adults 
    • LAHSA Shelter Hotline, available 24/7: (800) 548-6047 
    • LAHSA list of Interim Housing Sites (i.e. shelters)  
  • Families with minor children 
  • Youth 
    • LAHSA Shelter Hotline, available 24/7: (800) 548-6047 
    • Download the WIN App   

If you are seeking services for specific populations such as veterans or seniors, please call or visit the websites for 211 or One degree.

Other Resources that May Also Be Helpful For You:

  • LAHSA Homelessness Prevention Program   
  • Safe Parking LA provides people living in cars with a safe and legal place to park and sleep at night   
  • Domestic violence resources, including immediate shelter options 
  • Slavery or trafficking 
    • Coalition to Abolish Slavery & Trafficking (Cast) 24-hour hotline: 888-KEY-2-FREE (888-539-2373) 
    • Cast website 
  • Legal help with housing, evictions, or tenant rights, Medical Legal Community Partnership for Health Services patients (818) 485-0575 and  legal

Other Useful Resources:

One-Degree

One Degree Community Resources

2-1-1

Call 2-1-1 LA or (800) 339-6993 or visit the website

Are you looking for resources on Renters, Landlords, or Homeowners? Visit us for programs and information that may help.

Contact your doctor, nurse or a social worker at your medical home if none of these options work for you.

Need help finding your clinic or becoming a patient?
Call (844)-804-0055 or click here

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Other Services

Quality Improvement and Patient Safety

The Quality Improvement and Patient Safety (QIPS) department tracks performance and quality metrics across the health system and implements a range of quality and safety initiatives to ensure Health Services provides the highest level of quality care to its patients. Learn More

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Resources

Los Angeles is a big county, and we are here to help you.

We can connect you with community resources such as food, housing and financial help. Click on the icons below for more information.

If you don’t see what you need below, ask us during your visit or call 211.

Healthcare

Healthcare

Crisis-and-Family

Crisis

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LGBTQ+

Addiction-Help

Substance Use & Addiction

Transportation

Transportation

Housing

Housing

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Reproductive Health

Mental-Health

Mental Health

Food

Food

Legal

Legal

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Correctional Health

Juvenile-2

Juvenile Court Health Services (JCHS)

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Diversion & Reentry

Safe-Harbor-2

Safe Harbor – Trauma Recovery Center

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Immigration

One-Degree

The One Degree website has information about food, childcare, immigration and much more. Visit here.

2-1-1

To get help on utility assistance, unemployment insurance and other needs, call 211 or (800) 339-6993 or visit here.

DMH

The Los Angeles County Mental Health Department provides emotional and mental health support. Call the 24/7 Help Line at (800) 854-7771 or Text the Crisis Line (“LA” to 741741) or visit here.

Resources

You can get help if you struggle with alcohol or drugs by calling the Los Angeles County Substance Abuse Service Helpline at (844) 804-7500 or visit here.

MLCP-LA

Medical Legal Community Partnership can provide free legal help. Call (818) 485-0575 or e-mail legalhelp@dhs.lacounty.gov.

Need help finding your Health Services clinic or becoming a patient?
Call 844-804-0055 or click here

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Transportation

If you have LA Care or Health Net you can ask for transportation to your appointments:

LA Care

LA Care Patients with Medi-Cal: Call the Car (888)-839-9909

Transportation

Health Net Patients with Medi-Cal: Logisticare (855)-253-6863

To find out if you’re eligible for transportation through Access, please call (800)-883-1295 or click https://accessla.org/.

Access is a public transportation agency dedicated to providing quality transportation for people with disabilities in Los Angeles County. Eligibility for Access is based on your ability to use accessible buses and trains in Los Angeles County.  Eligibility is not based solely on whether you have a disability.

Other Resources to help with transportation:

One-Degree

One Degree Community Resources

2-1-1

Call 2-1-1 LA or (800) 339-6993 or visit the website

Contact your doctor, nurse or a social worker at your medical home if none of these options work for you.

Need help finding your clinic or becoming a patient?
Call (844)-804-0055 or click here.

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Immigration

LA Health Services provides health care to everyone regardless of immigration status. Find a clinic by clicking here. LA Health Services does not collaborate with U.S. Immigration and Customs Enforcement (ICE) or any other immigration enforcement agencies. This means: All County properties are designated as Sensitive Locations. At these Sensitive Locations, no one may use County resources—such as personnel, funds, or property—for activities related to immigration enforcement or immigration investigation, except for law enforcement engaged in a legitimate law enforcement purpose primarily unrelated to civil immigration law.

L.A. County also offers additional resources for immigrants and their families through the Office of Immigrant Affairs (OIA). The number for OIA is 1-800-593-8222. Click here for more information.

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Know Your Rights

All people in the United States, regardless of immigration status, have certain rights and protections under the U.S. Constitution. Know yours when you are encountering immigration officials. You can view and print Know Your Rights cards (also known as Red Cards) in 17 languages here: Know Your Rights Cards. Also available in Armenian and Farsi.

MLCP-LA

Medical Legal Community Partnership provides Health Services patients with free legal help with immigration, evictions, domestic violence, benefits and more. Call (818) 485-0575 or e-mail legalhelp@dhs.lacounty.gov.

One-Degree

The One Degree website has a guide with information about accessing food, childcare, immigration help and more. Many are available regardless of immigration status. Visit the website here.

2-1-1

211.org has information for immigrants about rights, resources and available benefits. There is also information for people who are new to the country. Call 211 or (800) 339-6993 to learn more.

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Legal

Health Services offers free legal services to help patients with evictions, access to public benefits, special education, domestic violence, immigration and more. See below for more information about the Medical Legal Community Partnership, or call your Health Services medical clinic for a referral. If you want to know the types of case handled, please click on the “Types of Cases Handled” section below.

About Medical Legal Community Partnership

Legal

Medical Legal Community Partnership-Los Angeles is a collaboration between the department and four local non-profit legal services organizations. The program serves low-income residents in Los Angeles County, helping patients with legal problems that affect their health.

The legal team works closely with the whole care team at the clinic. They have helped eliminate patients’ debt, restored their Medi-Cal benefits and defended evictions. The lawyers also train clinic staff on topics such as immigration and public benefits.

The partner organizations are:

Type of Cases Handled

Legal

Free legal services are available to all patients through the Medical Legal Community Partnership-Los Angeles. The legal team provides help over the phone or at a health clinic. The legal team helps with many types of issues, including:

  • Access to health coverage including Medi-Cal,
  • Child support or custody,
  • Evictions and poor housing conditions,
  • Immigration and legal status,
  • Income and employment,
  • Personal and family safety,
  • Public benefits such as food, SSI and cash aid, and
  • Special education.

The legal team does not help with medical malpractice, criminal cases, or personal injury lawsuits.

How to Get Legal Help

Legal

Legal services are free for Health Services patients and household members. You can seek help for a specific legal issue or you can get a “legal check-up”. Because each case is different, the kind of help may be different from patient to patient.

To talk to a lawyer, you can:

  • Ask your doctor, nurse, a social worker, or any other clinic staff to refer you to the medical legal partners,
  • Email legalhelp@dhs.lacounty.gov
  • Call (818) 485-0575

Be ready to give your first and last name, phone number, medical record number and preferred language.

If you don’t know your clinic or you want to be a Health Services patient, call (844) 804-0055 or click here.

Where to Find Other Legal Help

Legal

If the Medical Legal Community Partner lawyers cannot help you, they may refer you to another organization that can.

Legal

The Los Angeles County Office of Immigrant Affairs works to advance the wellbeing of immigrants who live, work and do business in the county.  The office connects immigrants with the services they need.  Visit here or call (800) 593-8222.

One-Degree

The One Degree website has a resource guide with information on legal services, food, housing and more. The guide is updated every weekday. To access the resource guide, click here.

2-1-1

211 LA is the central source for information on health and human service referrals in LA County. To get help on legal and other needs, call 211 or (800) 339-6993 or visit the website.

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Food

We have food programs that can help.  We have various food programs available throughout LA County that you may be qualify for. During your visit, please ask one of our healthcare providers for more information.

Other places for free and low-cost food and meal programs (some even help with pet food):

Harbor-Food-Pharmacy

At Harbor-UCLA Medical Center, we have Food Pharmacy on every Thursday for our patients. Come visit us between 9 AM – 11 AM at Parking Lot C for some free fruits and vegetables provided by the LA Regional Food Bank. (Please note that there’s no Food Pharmacy on the 5th Thursday.)

Since 1973, the Los Angeles Regional Food Bank has worked to mobilize resources in the community to alleviate hunger. The Los Angeles Regional Food Bank’s mission is to mobilize resources to fight hunger in our community. There are federal, state and local programs that we access in order to accomplish this goal. The Food Bank regularly communicates with our representatives to ensure that they understand the problem of hunger in their respective districts, know what we do, and understand how we can partner to address hunger in Los Angeles. We also belong to a variety of coalitions that work towards these goals. Visit us for locations near you.

Mom’s Meals has meal options and programs that serve a wide range of health and nutritional needs. In many cases, meals may be covered under a health plan or other type of benefit. Visit our website for more information.

Meals on Wheels focuses on caring for individuals whose diminished mobility makes it hard to shop for food, prepare meals or socialize with others. Generally programs serve adults 60 and over, although age requirements can vary by program and areas served. People who are mobile enough to join others for meals in a group setting where seniors congregate, like senior centers and cafes, are encouraged to do so; while others less mobile may qualify for home delivery. At the core of the Meals on Wheels service is a nutritious meal, companionship and a watchful eye on the health and safety of our seniors. Visit our website to find a Meals on Wheels provider near you.

Since 1974, WIC has ensured that families nationwide have access to the critical resources they need for a healthy start. WIC has supported generations of caregivers, infants, and children by providing healthy food benefits, nutrition education, and support with breastfeeding goals every step of the way. Here are some of the services we provide:

  • Practical nutrition information and everyday healthy living tips for you and your family.
  • Nutrition experts who specialize in nutrition for mothers and their children.
  • Support and information about breastfeeding your baby, including access to breastfeeding experts.
  • Help in finding health care and other valuable community services.
  • Benefits to buy healthy foods, such as fruits and vegetables, whole grains, milk, eggs, bread, cereal, juice, peanut butter, soy milk, tofu and more!
  • Referrals to other helpful services

Visit us for more information about WIC or click here to check if you qualify.

One-Degree

The One Degree website has a resource guide with information on food, housing and more.The guide is updated every weekday.To access the resource guide, click here.

2-1-1

211 LA is a central source for information on health and human service referrals in LA County. To get help on food and other needs, call 211 or (800) 339-6993 or visit the website here.

Food-Oasis-LA

Food Oasis LA is a free food directory connecting people needing food to nearby food pantries and meals. Click here for more information.

DPSS

DPSS has a new website for Los Angeles County residents to apply for benefits at BenefitsCal.com. You can use this website to apply for CalFresh, General Relief, CalWORKs, and Medi-Cal. CalFresh is also known as SNAP or food stamps. It provides monthly benefits on a plastic Electronic Benefits Transfer (EBT) card which you can use to buy food at grocery stores, farmers markets and other locations. Click here.

Need help finding your Health Services clinic or becoming a patient?
Call 844-804-0055 or click here

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