Patients & Visitors

Patients & Visitors

header-title-decorationPatients & Visitors

If you are scheduled for an appointment at Olive View-UCLA Medical Center, please arrive to the clinic 15 minutes before your scheduled appointment. Please bring the following information to your appointment:

  1. Photo identification.
  2. Something to verify your address, such as your driver’s license or a utility bill that has been postmarked within the last 30 days. If you cannot show that you live in Los Angeles County, you may not receive non-emergency services unless you have insurance coverage or are able to pay for your care in advance.
  3. Your Olive View-UCLA Medical Center identification card and, if you have health coverage, such as ORSA, Medi-Cal, Medicare, Healthy Way LA, General Relief, or private insurance, your insurance card.
  4. All medications that you are currently taking (prescription, over-the-counter, herbal, etc.) so your doctor can review them.

If you need to reschedule your appointment, please call at least 72 hours (3 days) in advance to the Central Appointment Desk at (747) 210-8000, Monday through Friday, between 8:00 A.M. and 4:30 P.M.

For more information about how to prepare for and get the most out of your visit, click on this link: https://www.ahrq.gov/consumer/beinvolved.htm

Sign Language interpretation services are available by calling (747) 210-8000 at least 2 weeks before your scheduled appointment.

Scheduled Patient Admissions

If you are scheduled to be admitted to the hospital, you will be contacted by our Registration staff during the week before your admission to confirm and review your procedure with you.

When preparing to come for your admission, please leave all valuables, such as jewelry, cash, checks or credit cards, electronic equipment, etc. at home.

Please make sure to bring the following information with you for your admission:

  1. Photo identification.
  2. Something to verify your address, such as your driver’s license or a utility bill that has been postmarked within the last 30 days. If you cannot show that you live in Los Angeles County, you may not receive non-emergency services unless you have insurance coverage or are able to pay for your care in advance.
  3. Your Olive View-UCLA Medical Center identification card and, if you have health coverage, such as ORSA, Medi-Cal, Medicare, Healthy Way LA, General Relief, or private insurance, your insurance card.
  4. All medications that you are currently taking (prescription, over-the-counter, herbal, etc.) so your doctor can review them.
  5. Your completed health care advanced directive form, if you have one. If you do not have one, let the Registration staff know and they can arrange for assistance in creating one.

Unscheduled Visits

If you need to come to Olive View-UCLA Medical Center for an unscheduled visit, such as to the Emergency Room or Urgent Care, please bring some form of photo identification and address verification with you, if possible. For more information about this type of unscheduled visit, click on this link: https://healthcare411.ahrq.gov/featureAudio.aspx?id=835