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Permanent supportive housing, the cornerstone of Housing for Health’s (HFH) approach, includes decent, safe, and affordable housing linked to a flexible array of supportive services. These on-site or roving, field-based supportive services along with access to medical and behavioral health care are integral to achieving housing stability, improved health status, and greater levels of independence and economic security.

DHS supportive housing projects use a variety of community- based housing options including:

  • Non-profit owned supportive housing – non-profit owned buildings with units dedicated to serving homeless individuals and/or families.
  • Master leased buildings – long term leases of privately owned buildings (lease entire building).
  • Scattered site housing – units rented from private landlords (can range from renting a single unit to blocks of units within a building).

HFH relies on both federal rental subsides (project-based and tenant-based vouchers) as well as a locally funded rental subsidy program called the Flexible Housing Subsidy Pool.  

HFH contracts with community-based organizations to provide Intensive Case Management Services (ICMS) to all clients. HFH staff are consistently expanding work orders with ICMS providers to increase the permanent housing inventory. The ICMS providers employ a “whatever it takes approach” to assist clients in their transition from homelessness to permanent housing. Services provided include:

  • Client outreach and engagement
  • Ongoing case management
  • Linkages to health, mental health, and substance use disorder services (link to a medical home, Medicaid, SSI, IHSS)
  • Benefits Assistance- e.g. SSI/SSDI, VA Benefits, CAPI application submission
  • Assistance with life skills, employment, and education
  • Locating housing and eviction prevention services

When a client is referred to an ICMS provider, they receive personalized services based on a thorough assessment of their needs and goals. A strengths based approach to service delivery is critical to creating housing stability for clients transitioning from homelessness to permanent supportive housing. Case managers create individualized service plans with the use of trauma informed assessments and work on goals during each phase of the journey from homelessness to permanent housing. When an ICMS provider finds that additional services are needed to meet their clients’ goals they create partnerships and linkages with agencies to make referrals and provide follow up to ensure those services are provided. HFH has embraced the “whatever it takes” philosophy which is client centered and is the basis for how services are provided in permanent supportive housing.


Housing & Jobs Collaborative

Clinical Services