{"id":9675,"date":"2021-10-14T17:21:48","date_gmt":"2021-10-15T00:21:48","guid":{"rendered":"https:\/\/dhs.lacounty.gov\/oliveview\/?page_id=9675"},"modified":"2025-10-29T16:36:00","modified_gmt":"2025-10-29T23:36:00","slug":"quality-patient-safety","status":"publish","type":"page","link":"https:\/\/dhs.lacounty.gov\/oliveview\/patient-visitors\/quality-patient-safety\/","title":{"rendered":"Quality &amp; Patient Safety"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<span data-contrast=\"auto\">At Olive View-UCLA Medical Center, our ongoing commitment to quality and safety are at the core of our values.\u202f Quality encompasses everything we do: how we care for patients, how we work to ensure not only their health and safety but that of our employees, and how we contribute to the overall health and well-being of our communities.\u202f Together with our patients and their families, we each play an important role in the delivery of quality care. We constantly strive to improve how we provide care and enhance our patient experience.\u202f We work hard to maintain a culture that empowers everyone to feel ownership over the care and service we provide.\u202f We frequently measure data to help us evaluate outcomes, optimize care and adjust, when needed, to continuously improve.\u202f We compare ourselves to the performance of other hospitals as well as nationally recognized quality and safety organizations.\u202f Each year, we identify goals that are aligned with DHS strategic initiatives and implement processes to support success in meeting those.<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Leapfrog<\/span><\/b><\/p>\n<p><span data-contrast=\"auto\">As part of our commitment to providing safe, high-quality care, Olive View-UCLA Medical Center participates in the\u00a0Leapfrog\u00a0Hospital Safety Grade program.\u00a0 Leapfrog\u00a0measures publicly available safety data to grade more than 2,600 acute care hospitals twice per year.\u00a0 For Spring 2021, the hospital scored better than the national average for the following measures:<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=&#8221;9676&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<span class=\"TextRun SCXW6000365 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW6000365 BCX8\" data-ccp-parastyle=\"No Spacing\">Olive View-UCLA Medical Center\u00a0<\/span><span class=\"NormalTextRun SCXW6000365 BCX8\" data-ccp-parastyle=\"No Spacing\">was\u00a0<\/span><span class=\"NormalTextRun SCXW6000365 BCX8\" data-ccp-parastyle=\"No Spacing\">designated as one of Newsweek\u2019s Best Maternity Care Hospitals 2025 based on standards for excellence in maternity care, including achieving low rates of C-section, <\/span><span class=\"NormalTextRun SCXW6000365 BCX8\" data-ccp-parastyle=\"No Spacing\">episiotomy<\/span><span class=\"NormalTextRun SCXW6000365 BCX8\" data-ccp-parastyle=\"No Spacing\"> and early elective deliveries, and following crucial protocols to protect mothers and babies.<\/span><\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=&#8221;10087&#8243; img_size=&#8221;medium&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<b><span data-contrast=\"auto\">Quality Programs<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Olive View-UCLA Medical Center participates in\u00a0a number of\u00a0quality programs\u00a0aimed at achieving large-scale improvements in\u00a0healthcare.\u202f\u00a0We have exceeded established targets for several nationally recognized quality measures across the continuum of care.<\/span><\/p>\n<ul>\n<li><span data-contrast=\"none\">HbA1c Control\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Clinical Depression Screening<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Tobacco Assessment and Counseling<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Blood Pressure Control<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Abnormal BIRADS Follow-up\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Breast Cancer Screening<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Cervical Cancer Screening\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Colorectal Cancer Screening\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"auto\">Safety Huddles<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Each day, frontline workers, managers, and leadership convene for the\u00a0Daily Dose,\u00a0a core activity for promoting a culture of safety.\u202f These\u00a0daily huddles provide a forum to share safety concerns\u00a0and identify opportunities for improvement.\u202f They increase safety awareness among front-line staff and set the tone for a working environment characterized by collaboration and collective awareness of risks and concerns. They also present opportunities to educate, reinforce and motivate teams on current and future safety initiatives.<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Patient Experience<\/span><\/b><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The Consumer Assessment of Healthcare Provider and System (CAHPS) is a series of patient surveys rating health care experiences that are demonstrative of quality patient care.\u00a0\u00a0Olive View-UCLA continues to exceed targets in key measures of patient satisfaction and has shown improvement on others.\u00a0 Our patients consistently give us high marks for hospital rating and recommending us to others.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=&#8221;9677&#8243; img_size=&#8221;large&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]At Olive View-UCLA Medical Center, our ongoing commitment to quality and safety are at the core of our values.\u202f Quality encompasses everything we do: how we care for patients, how we work to ensure not only their health and safety but that of our employees, and how we contribute to the overall health and well-being [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"parent":510,"menu_order":0,"comment_status":"open","ping_status":"open","template":"page-templates\/template-subsite-basic-page.php","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[],"tags":[],"class_list":["post-9675","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Quality &amp; 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