Community Partners can access the addresses and phone numbers of all their active and inactive participants by downloading the Medical Home Summary on One-e-App, which makes it easy to send renewal reminders or encourage inactive participants to re-apply. Only users with the System Administrator profile have this capability. Just follow these directions.
- After logging in, select the System Administrator User Type.
- On the Welcome page, click on the Medical Home Summary link on the left panel.
- Once on the Medical Home Summary page, select Approved for the Disposition Status to get active members. Select Denied and Disenrolled for inactive members.
- Leave everything else blank and click on View Summary.
- When the number of records is returned, click Save to Excel to download the list.
The ins_end_date section (Column I) on the list will show upcoming renewal due dates for active participants.