Whole Person Care - Los Angeles (WPC-LA)

Homeless High-risk

Whole Person Care is partnering with Housing for Health (HFH) to launch five programs dedicated to providing homeless care and support to help participants get back on their feet. To view the Housing for Health Fact Sheet, please click here.

Through these programs, WPC-LA identifies participants who are at high-risk for housing insecurity to be placed in one or more of the following programs:

Permanent Supportive Housing Program

Overview:
The Permanent Supportive Housing (PSH) program provides comprehensive wraparound services for homeless participants to decrease their use of high cost health care services, improve health outcomes, and achieve housing stability. PSH participant are homeless and have complex physical and/or behavioral health conditions. PSH also provides tenancy support services that help homeless participants secure and maintain housing through the provision of housing location, retention services, and move-in assistance. These tenancy support services are provided by Brilliant Corners, a DHS-contracted organization.

Services Provided

  • Outreach and engagement;
  • Ongoing monitoring and follow up;
  • Linkage to health, mental health, and substance use disorder services;
  • Benefits establishment;
  • Assistance with life skills, job skills, and educational and vocational opportunities; and crisis intervention;
  • Housing navigation, housing retention, and move-in assistance.

 

Length of Service:
The average length of service for Rapid Re-Housing is 9-12 months, and for Permanent Supportive Housing is indefinite.

 

How to Refer:

The Coordinated Entry System (CES) is LA County’s system that engages and connects single adults experiencing homelessness to the optimal resource for their needs. To learn more or determine eligibility for CES, download a copy of the CES Access Point Directory, please click here.

Refer to the to the CES website for referral process information and documentation, click here.

Sobering Center

Overview:
Launched in January 2017, the Dr. David L. Murphy Sobering Center receives intoxicated participants (Residents of the Skid Row area only) who are referred by E6 Street Teams and Skid Row community organizations, are transported to the facility via law enforcement, or referred from local Emergency Departments after evaluation. The Sobering Center helps those who are struggling with intoxication by providing a clean and well-maintained space to recover. Sobering Centers provide a safe place, operating 24/7 to sober up and be linked to services that might help address their alcohol and drug use issues, and other needs. Additional sobering centers are planned throughout the county in the coming years.

 

Services Provided

  • Medical triage;
  • Participant beds;
  • Oral rehydration and food service;
  • Wound and dressing changes;
  • Shower and laundry facilities;
  • Linkage to substance use counseling, and treatment;
  • Linkage to health and behavioral health services;
  • Linkage to Homeless care support services as needed.

 

Length of Service
The average length of stay in the sobering center is less than 24 hours

 

How to Refer:

Referrals only accepted by hospitals and community organizations serving downtown Los Angeles, Skid Row and adjacent area. Call the Exodus Line (213) 395-7700.

Interim Housing Program

Overview

Interim Housing offers temporary short-term shelter in a stable environment to homeless individuals with complex health and/or mental illness, whose conditions would be worsened by living on the streets or in a shelter. There are two types of Interim Housing:

Recuperative Housing

Recuperative housing provides short-term residential care for individuals who are homeless and who are recovering from an acute illness or injury and whose condition would be exacerbated by living on the streets, in a shelter, or other unsuitable places. Recuperative housing services provide hospitals with discharge options for homeless participants, which can reduce the length of hospital stays and result in decreased emergency room visits and hospital re-admissions.

Services Provided

  • 24/7 health monitoring (general oversight of medical condition, monitoring of vital signs, wound care, medication monitoring, etc.);
  • Assistance with activities of daily living (bathing, dressing, grooming, wheel chair transfers, etc.);
  • Development and monitoring of a comprehensive homeless care support services plan;
  • Linkage to health, mental health, and substance use disorder services;
  • Benefits enrollment;
  • Groups and social activities;
  • Transportation;
  • Facility operations; and
  • Coordination with permanent housing providers to support the transition of participants to permanent housing.

Eligibility Requirements

  • Persons who are homeless with complex, chronic physical and/or behavioral health conditions, including persons who have frequent visits to emergency departments or hospitals needing temporary housing.
  • Persons must be able to live independently, must be able to do own activities of daily living and do not need licensed residential care or skilled nursing facility level of care.
  • Willing and able to go to Recuperative Housing.

Length of Service
The average length of service in Recuperative Housing is 3-6 months.

 

Stabilization Housing

Stabilization housing provide temporary housing for individuals who are homeless and have complex, chronic physical and/or behavioral health conditions, including clients who have frequent visits to emergency departments or hospitals.

Services Provided:

  • Development and monitoring of a comprehensive homeless care support services plan;
  • Linkage to health, mental health, and substance use disorder services;
  • Benefits enrollment;
  • Groups and social activities;
  • Transportation;
  • Facility operations; and
  • Coordination with permanent housing providers to support the transition of participants to permanent housing.

Eligibility Requirements

  • Persons who are homeless with complex, chronic physical and/or behavioral health conditions, including persons who have frequent visits to emergency departments or hospitals needing temporary housing.
  • Persons must be able to live independently, must be able to do own activities of daily living and do not need licensed residential care or skilled nursing facility level of care.
  • Willing and able to go to Stabilization Housing.

Length of Service:
The average length of service in Stabilization Housing is 3-6 months.

 

How to Refer:

For Department of Health Services (DHS) facilities: Applications are processed through CHAMP

For non-DHS facilities:  Please download and follow the instructions that are indicated on the LAHSA/DHS/DMH Referral Form for Bridge/Interim Housing Program. Additional supporting documents have been provided.

  1. LAHSA/DHS/DMH Referral Form for Bridge/Interim Housing Program
  2. DHS Housing for Health Authorization for Use and Disclosure of Protected Health Information Form– English
  3. DHS Housing for Health Authorization for Use and Disclosure of Protected Health Information Form – Spanish
  4. DMH Authorization for Use and Disclosure of Protected Health Information Form
  5. Admission Guidelines and Referral Process DHS/DMH Interim Housing Program
  6. Supplemental Form for DHS Interim Housing Program (Attachment A)

Countywide Benefits Entitlement Services Team (CBEST) Program

Overview:

CBEST provides targeted advocacy to assist individuals who are homeless or at risk of homelessness in obtaining sustainable income through programs such as Social Security Income (SSI) or Social Security Disability Insurance (SSDI).

 

Services Provided: 
Eligible individuals receive comprehensive-benefits advocacy services. The program, known as Countywide Benefits Entitlement Services Team (C-BEST), includes outreach to participants who are homeless and who are potentially eligible for SSI/SSDI benefits;

  • Screening and assessment to ensure participants meet medical and non-medical requirements for SSI/SSDI;
  • Coordination of health and mental health records to support the SSI/SSDI application;
  • Assistance with obtaining additional health and mental health documentation as needed;
  • Legal consultation for complex claims, appeals, and hearings;
  • Internal quality assurance reviews;
  • Acting as a liaison with Social Security Administration and State of California Department of Social Services Disability Determination Services;
  • Reconsideration filing for denied applications; and
  • Coordination with health, behavioral health and Permanent Supportive Housing – Intensive Case Management Service providers who serve the participant.

 

Eligibility Requirements:

  • Over 65 years of age; or
  • Have a physical or mental health disability; and
  • Not currently receiving SSI or SSDI benefits.

 

Length of Service:
The CBEST program is a care service provided to participants, and thus, the program has no average length of service.

 

How to Refer:

Call the number listed in your Service Planning Area (SPA). If you need help determining which SPA you are located in, click here and enter your zip code.

Refer within your Service Planning Area (SPA):

SPA 1 (661) 948-8559

SPA 2 (818) 342-5897

SPA 3 (626) 593-2364

SPA 4 (213) 529-0979

SPA 5 (310) 399-6878

SPA 6 (323) 432-4363

SPA 7 (562) 373-5264

SPA 8 (562) 599-1321