About Los Angeles County Department of Health Services

about dhs

The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation.  DHS operates as an integrated health system, operating 26 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails.  Across the network of DHS’ directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 750,000 unique patients each year, employs over 22,000 staff, and has an annual operating budget of $6.2 billion.

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Science (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty.   In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County’s 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing.


Our mission is to advance the health of our patients and our communities by providing extraordinary care.
DHS Mission

Utilization Management Policy Statements

Utilization Management Criteria and how you can obtain a copy
Utilization Management criteria used at DHS are available to DHS practitioners, providers, patients/members and their representatives, and the public upon request. To obtain a copy of the criteria used to make utilization management decisions, practitioners, providers, patients/members and their representatives, and the public may contact DHS Utilization Management at (800) 832-6334.

Affirmative Statement Regarding Incentives for Utilization Management Decisions
DHS is committed to ensuring that our patients/members receive the best and the most appropriate care possible. Utilization management decision making is based only on appropriateness of care and evidence of coverage. DHS does not directly or indirectly reward practitioners or other individuals for issuing denials of coverage, service or care. There are no financial incentives or compensation offered to such individuals, as utilization management decision-makers, to encourage underutilization of services.

Health Agency Annual Report

2016 – 2017

DHS Annual Reports The Pulse Newsletter

2016 – 2017
High Resolution  |  Lower Resolution )

2015 – 2016
High Resolution  |  Lower Resolution )

2014 – 2015
High Resolution  |  Lower Resolution )

2013 – 2014

2012 – 2013

2011 – 2012

2010 – 2011

The Pulse is a monthly publication highlighting news and accomplishments at DHS.

Read current and past issues