{"id":8913,"date":"2020-10-25T22:06:18","date_gmt":"2020-10-25T22:06:18","guid":{"rendered":"https:\/\/dhs.lacounty.gov\/lageneral\/?page_id=8913"},"modified":"2024-10-08T15:40:06","modified_gmt":"2024-10-08T22:40:06","slug":"patient-relations","status":"publish","type":"page","link":"https:\/\/dhs.lacounty.gov\/lageneral\/patient-and-visitor-information\/patient-relations\/","title":{"rendered":"Patient Relations"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]We offer quality, patient-centered care through our integrated network of and hospitals. The first step is to get connected with a primary care clinic provider in a \u201cmedical home\u201d.<\/p>\n<p>Your medical home is the place where a dedicated team of healthcare professionals meet your day-to-day health and wellness needs. Your medical home is part of a larger network of specialists, hospitals, emergency departments, and urgent care centers that provide you access to some of the best health care in our region.<\/p>\n<p>Staff are available to help you connect to services. We can assist you with choosing or making changes to your preferred provider or clinic.\u00a0 Click <a href=\"https:\/\/dhs.lacounty.gov\/patient-information\/get-coverage\/\">here<\/a> for more information.<\/p>\n<p><u>Patient Experience<\/u>:<\/p>\n<p>Los Angeles General Medical Center is committed to providing you with the best care possible. \u00a0If you have a concern regarding your care, please contact your nurse or physician.<\/p>\n<p>If the concern is not resolved to your satisfaction, you may contact the Patient Experience Department at (323) 409-8523.\u00a0 Our office is open Monday \u2013 Friday, 8:00A.M. to 5:00P.M.<\/p>\n<p>If your call is after business hours, please leave a message and your call will be returned on the next business day.\u00a0 A Patient Experience Representative will make every effort to resolve your concern to your satisfaction.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]We offer quality, patient-centered care through our integrated network of and hospitals. 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