Patient Relations

Patient Relations

header-title-decorationPatient Relations

We offer quality, patient-centered care through our integrated network of and hospitals. The first step is to get connected to a primary care clinics provider in a “medical home”.

Your medical home is the place where a dedicated team of health care professionals meet your day-to-day health and wellness needs. Your Medical Home is part of a larger network of specialists, hospitals, emergency departments, and urgent care centers that together provide you access to some of the best health care in our region.

Staff are available to help you connect to services. We can assist you with choosing or making changes to your preferred provider or clinic.  Click here for more information.

Patient Experience:

LAC+USC Medical Center is committed to providing you with the best care possible.  If you have a concern regarding your care, please contact your nurse or physician.

If the concern is not resolved to your satisfaction, you may contact the Patient Relations Department at (323) 409-6959.  Our office is open Monday – Friday, 8:00am to 5:00pm.

If your call is after business hours, please leave a message and your call will be returned on the next business day.  A Patient Relations Representative will make every effort to resolve your concern to your satisfaction.