Can I participate in more than one WPC-LA program at one time?

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Can I participate in more than one WPC-LA program at one time? 150 150 Juvenile Court Health Services

Can I participate in more than one WPC-LA program at one time?

Yes, for certain programs.  For example, you can be a part of Benefits Advocacy or Medical Legal Partnerships and still be a part of another program.

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Can you help me with benefits? 150 150 Juvenile Court Health Services

Can you help me with benefits?

Yes, our Community Health Workers can connect and help you apply for benefits, such as Social Security benefits such as SSI, SSDI, CAPI, CalFresh, and General Relief (GR).

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What happens when my participation in the WPC-LA program ends? 150 150 Juvenile Court Health Services

What happens when my participation in the WPC-LA program ends?

One of the goals of the WPC-LA program is to connect participants to a long-term care provider, like a case manager or a Primary Care Provider, who can support you in managing your health and social needs long-term.

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Will you share my information with other providers? 150 150 Juvenile Court Health Services

Will you share my information with other providers?

No, not unless we have written permission from you. We would like to share your information with certain providers in order to provide the best service(s) for you. You can refuse to share certain types of information at any time.

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How long does the program last? 150 150 Juvenile Court Health Services

How long does the program last?

Each of the 15 programs varies in the length of service to a given participant.  Most programs last from 1-12 months.

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Where can I ask questions and give feedback? 150 150 Juvenile Court Health Services

Where can I ask questions and give feedback?

To share any feedback with Whole Person Care – Los Angeles, please select “Contact Us” on our website. You may also send your feedback directly to us at WPC-LA@dhs.lacounty.gov.

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Can we refer patients from our hospital to the WPC-LA Transitions of Care (TOC) Program? 150 150 Juvenile Court Health Services

Can we refer patients from our hospital to the WPC-LA Transitions of Care (TOC) Program?

Currently, the TOC program only accepts referrals from hospitals that have a Lanterman Petris Short (LPS) designation and are participating in the LANES Health Information exchange (https://lanesla.org/view-list/). These hospitals currently include White Memorial Hospital, Glendale Memorial Hospitals, LA General Medical Center, Olive View-UCLA Medical Center, and Harbor-UCLA Medical Center.  If your hospital meets criteria for…

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What technology platforms does WPC-LA use to track care and/or make referrals? 150 150 Juvenile Court Health Services

What technology platforms does WPC-LA use to track care and/or make referrals?

WPC-LA is modifying an existing online platform, called CHAMP. Housing for Health uses CHAMP to manage their housing and benefits advocacy programs. CHAMP tracks each participant served by WPC – LA, from referral to discharge, and includes features such as comprehensive assessment of needs and care planning. Care plans will be made visible to participating…

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Does WPC-LA cover undocumented individuals? 150 150 Juvenile Court Health Services

Does WPC-LA cover undocumented individuals?

Whole Person Care – Los Angeles, is a federally funded program. This program is currently restricted to provide services to participants who are eligible for Medicaid funds.  Therefore, the funding does not currently extend to undocumented individuals. However, the County, as a health care safety net provider, will offer support to undocumented individuals in WPC-LA…

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How do WPC-LA Community Health Workers (CHWs) know what services are offered by community-based organizations? 150 150 Juvenile Court Health Services

How do WPC-LA Community Health Workers (CHWs) know what services are offered by community-based organizations?

Our CHWs bring substantial knowledge based on working and living in their communities. They leverage their personal experience, visit and develop relationships with numerous organizations. They stride to learn more about community services so WPC participants can access them easily. This work is augmented by the One Degree platform which (www.1degree.org) is a free online…

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