Reference 834.1 Treat and Refer for Ill Patients During the COVID-19 Outbreak is a policy that was created for EMS personnel to identify low acuity patients with COVID-19 related complaints that do not need immediate transport to the Emergency Department. Use Reference 834.2 Low Risk COVID-19 Screening Tool to determine if the patient meets low risk criteria. Patients must have normal vital signs and pulse oximetry 94% or greater to be treated and referred.

If the patient or legal guardian still requests transport after reassurance by EMS personnel, then the patient must be taken to the Most Accessible Receiving facility (MAR) for adults or Emergency Department Approved for Pediatrics (EDAP) for children