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Disaster Programs

Disaster Programs


Business Continuity Planning (BCP)

Hospitals may utilize any of the provided BCP formats, or your facilities’ individual format.   

Please contact Cheryn Watkins at (562) 378-1644 or chwatkins@dhs.lacounty.gov if you have any questions or require additional information about the BCP Program. 

Workshop Information:

2019 Presentation

2015 Healthcare Business Continuity Workshop 

2014 Business Continuity Webinar


Wakefield Brunswick 

Accounts Payable 


Ambulatory Care Center

Business Continuity Planning General Template

Biomedical Engineering 

Cancer Care - Oncology 

Case Management and Bed Placement

Cath Lab CVIC

Critical Care

Department Status Report - Patient Care

Department Status Report - General Office Areas

Diagnostic Imaging

Dialysis Unit

Downtime Checklist

Emergency Services 


Environmental Health and Safety

Environmental Services



Food and Nutrition

Health Information Management 

Heart Institute

Human Resources

Labor and Delivery

Linen Services

Med Surg 

Medical Staff Office 


OBGYN Clinic

Operator Services

Outpatient Surgery

Pain Clinic

Pastoral Services

Pathology Lab Transfusion 



Primary Adult Care


Respiratory Therapy


Supply Chain

Surgical services




Fusion Performance LLC 

Clinical Department BCP Template with Embedded Instructions            Word || PDF

Clinical Department BCP Template                                                     Word || PDF

Facility-Wide BCP Template with Embedded Instructions                     Word || PDF

Facility-Wide BCP Template                                                              Word || PDF

Non-Clinical Department BCP Template with Embedded Instructions     Word || PDF

Non-Clinical Department BCP Template                                              Word || PDF


Additional Information:

CDPH Executive Toolkit Video  Password: executive

How to Conduct a Hospital Business Impact Analysis

Business Impact Analysis Tool

Incident Response algorithm



kay Kay Fruhwirth, MSN, RN
Nursing Director, Administration 
(562) 378-1596
Terry Terry Crammer
Chief, Disaster Services
(562) 378-1646
Ami Ami Boonjaluksa, RN
Disaster Program Manager
Emerging Infectious Disease - Behavioral Health Liaison, Clinic Program
(562) 378-1643
Aracey Aracely Campos
DHV Administrative Assistant
(562) 378-1649
Elain Elaine Forsyth, RN
Disaster Program Manager
Ambulatory Surgical Centers, EMS Providers and Home Health and Hospice

(562) 378-1647
Laurie Laurie Lee-Brown, RN, BSN
Disaster Program Manager
Dialysis, Long Term Care and Urgent Care Programs
(562) 378-1651
Justine Justin Manntai
Disaster Program Manager
Homeland Security Grant Programs, Disaster Healthcare Volunteers-Surge Unit
(562) 378-1650

Isabel Sanchez
Disaster Program Manager
HPP Audits and Compliance
(562) 378-1642



Chris Sandoval, RN
Disaster Program Manager
DRC, Trauma Surge, Burn Surge and Pediatric Surge
Hospital Disaster Management Training 
(562) 378-1645




Cheryn Watkins, RN, BSN
Disaster Program Manager
Business Continuity Planning and HPP Exercise

(562) 378-1644





Disaster Response Staff




Kay Fruhwirth, MSN, RN
Nursing Director, Administration 
(562) 378-1596


Jim Eads

Jim Eads, EMT-P
Chief, Disaster Response
(562) 378-2445

Jerry Crow Jerry Crow, RN
Disaster Program Manager
Mobile Medical System, Pharmaceutical Cache and CHEMPACK
(562) 378-2443
David Lee

David Lee
Fleet Manager
(562) 378-2446

John Ospital

John Ospital, RN
Disaster Program Manager
Department Emergency Coordination Program
(562) 378-2442


Robert Smock Robert Smock
Warehouse Operation Supervisor
(562) 378-2440
Steve Rosales

Steve Rosales
Warehouse Worker III
(562) 378-2441






CBRN/Hospital Decon Flyer

CBRN Medical Management- Clinical Personnel              

HDMT Flyer

Homicide Bombings: EMS and Hospital Preparation for the Effects of an Explosive Blast

Hospital Disaster Management Training     

Hospital Incident Command System (HICS) Training             

Mass Casualty Decontamination-Hospital Course              

Medical Management of Biological Casualties for Physicians             

Medical Management of Chemical Casualties for Physicians             

Medical Management of Radiological, Nuclear and Explosive Casualties
            for Physicians

Surge World-Triage Training Tool 



Ambulance Response to a Radiological Event
Family Assistance Center Planning Guide Overview 

Triage Tag Training

Tourniquet Training

Disaster Mental Health

MCI Triage for Physicians(2012)
Mass Fatality Guide Presentation

Disaster Section 

Los Angeles County Specific Guidelines Protocols or Policies

Medical and Health Operational Area Coordination 

Emerging Infectious Disease Healthcare System Annex (CONOPS) (2018) 

Emerging Infectious Disease Frontline Facility Training PowerPoint slide Deck (2020)

Disease That May Warrant a Biocontainment Unit   
LA County Response and Hospital Incident Command
Planning Considerations: Identify, Isolate, & Inform
Category A Waste and Terminal Decontamination
PPE and Infection control Principles

Ebola Virus Disease (EVD) 

Frontline Facility EVD Guidance
Frontline Hospital Planning Guide: Special Pathogens
Identify, Isolate, Inform Flyer

911 EMS Provider EVD Patient Assessment & Transportation Guideline 
Los Angeles County  
City of Long Beach 

City of Pasadena

Guidance for Employers and Healthcare Personnel Working in Ebola Areas


Coronavirus Respiratory Syndrome (MERs-CoV, 2019nCov)

911 EMS Provider MERs-CoV Patient Assessment & Transportation Guidelines


General Information by Disease


Los Angeles County Department of Public Health-Information


Resource Documents


Disaster Management/Planning Policies


Bioterrorism Pocket Guide for Healthcare Professionals (2007)

Disaster Resource Center Brochure (2019)


Manuals and Plans

15 ‘til 50 Mass Casualty Planning Toolkit

     - Mass Casualty Incident Guide
     - Mass Casualty Incident Plan Template
CDPH Link to 15 ‘til 50

Allocation of Scarce Resources (2017)

Ambulance Guidelines for Response to Radiation Events (2013)

Annex to the Los Angeles County Hospital Regional Response Plan - Recommended Actions for Hospitals to Prepare for and Respond to COVID - 19 (2020) <<< NEW

Anticipate. Plan. Deter. Building Responder Resilience-Instructor Guide (2015)

Burn Resource Manual (2017)

Communication Plan (2017)

Conducting Drills and Exercise: A Guide for Hospitals (2012)

Disaster Preparedness Resource Guide for LTCHF (2012)


Evacuation/Shelter in Place for HealthCare Facilities (2012)

Part I: Guidance                     PDF File 

Part II: Plan Template             PDF File 

Part III: Tabletop Exercises     PDF File 

Family Assistance Plan (2010)

Family Information Center Planning Guide (2013)

Healthcare Coalition Governance Document (2012)

Healthcare Surge Planning Guide (2017)

Hospital Heliports

Los Angeles County Disaster Healthcare Volunteers Clinic Tabletop Exercise Guidebook  (2014) 

Los Angeles County Disaster Healthcare Volunteers Deployment Operations Manual  (2014) 

Los Angeles County Disaster Healthcare Volunteers Hospital Tabletop Exercise Guidebook  (2014) 

Mass Casualty Decontamination for Hospitals-Instructor  (2006)

Mass Casualty Decontamination for Hospitals-Student (2006)

Mass Fatality Management Guide for Healthcare Entities (2013)

Medical Management of Internally Radiocontaminated Patients (2006)

Pediatric Ciprofloxacin Dosing

Pediatric Surge Plan  (2016)

Pediatric Surge Quick Reference Guide (2016)

Preparedness Items List for Ambulatory Surgery Centers (2012)

Preparing Hospitals and Clinics for the Psychological Consequences 
            of a Terrorist Incident or Other Public Health Emergency (2007)

PsyStart Badge Buddy (Printable)

PsyStart Disaster Mental Health Triage Systems Concept of Operations (CONOPS) Toolkit for the    Los Angeles County Emergency Medical Services Agency(2013)


Attachment 1-PsySTART Disaster Mental Health Triage System “Exercise Only” form
Attachment 2-
HICS- Mental Health Unit Leader with PsyStart Triage Manager Component Job Action Sheet
Attachment 3-
HICS – Mental Health Triage (PsySTART) Manager Job Action Sheet
Attachment 4-
PsySTART Staff Self Triage System (Single-day version)
Attachment 5-
PsySTART Staff Self Triage System (Multi-day version)
Attachment 6-
PsySTART Staff Self Triage System Leader Summary Form
Attachment 7
- HICS- Employee Health & Well-Being Unit Leader with PsySTART Staff Triage Component
Attachment 8
- Building Your Responder Personal Resilience Plan™.      Anticipate, Plan, Deter - Maximizing Resilience for Healthcare Workers (brochure)
Attachment 9-
Listen, Protect and Connect: Family to Family, Neighbor to Neighbor to Neighbor-Psychological First Aid (PFA) for the Community Helping Each Other
Attachment 10
- PsySTART  Disaster Mental Health Triage Systems TableTop Exercise  Guidebook for Healthcare Facilities
Attachment 11- Directions for signing on to PsySTART Application
(The attachment is currently under modification)

Recommended Actions to Prepare EMS Providers for Pandemic Influenza by Pandemic Phase

            PDF  |   WORD (2009)

Recommended Actions to Prepare Hospitals for Pandemic Influenza by Pandemic Phase

            PDF  |   WORD (2010)

Recommended Action to Prepare Law Enforcement Agencies for Pandemic Influenza by Pandemic Phase 

            PDF  |   WORD (2010)

Terrorism Agent Information and Treatment Guidelines for Hospitals and             Clinicians (2012)



Bioterrorism Syndromes Poster (2001)



Resource Links


2-1-1 LA County

Children’s Hospital of Los Angeles- Pediatric Disaster Resource and Training Center
Emergency Preparedness for Children with Access and Functional Needs

Community Clinic Association of Los Angeles County (CCALAC)

Community Emergency Response Team (CERT)

Disaster Healthcare Volunteer- Los Angeles County Surge Unit

ESRD Network 18 of Southern California- Emergency Readiness

Hospital Association of Southern California (HASC)

Los Angeles City Emergency Management Department

Los Angeles County Department of Public Health

Los Angeles County Department of Public Health-Acute Communicable Disease Control (ACDC)

Los Angeles County Office of Emergency Management

Mobile Medical Systems Information

Pediatric Readiness Toolkit for Emergency Departments

Saint Mary Medical Center DRC

South Bay Area DRC


Active shooter drill materials

Active shooter Preparedness

Active Shooter: What can you do? (IS-907)

American Burn Association

American Red Cross

Centers for Disease Control and Prevention

Center for Domestic Preparedness


DHHS HAvBED Login (Informational ONLY)

Emergency Preparedness Packet for Home Health Agencies (2011)

Emergency Survival Program (multiple languages)

Empower Map

Energetic Materials Research and Testing Center

Everbridge Client Portal


Everbridge Login

Federal Emergency Management Agency

Fire Safety Council


Health and Human Services Response and Recovery Resources Compendium

Healthcare COOP and Recovery Planning

Homeland Security Exercise and Evaluation Program (HSEEP)

Hospital Preparedness Program

Humane Society

Kidney Community Emergency Response Coalition

Long Term, Home Health, and Hospice Care Planning Guide for Public Health Emergencies

National Association of Homecare and Hospice (Disaster Plans and Educational Presentations)

National Fire Protection Association

National Hospital Available Beds for Emergencies and Disasters (HAvBED)            System (AHRQ Archive)

National Oceanic and Atmospheric Administration

Nevada National Security Site

Ready (FEMA)

Substance Abuse and Mental Health Services Administration

Technical Resources Assistance Center Information Exchange (TRACIE)

United States Department of Health and Human Services 

United States Department of Homeland Security

United States Geological Survey



California Ambulatory Surgery Association (CASA)

California Association of Health Facilities –Disaster Preparedness Program

California Department of Food and Agriculture

California Department of Forestry and Fire Protection

California Department of Public Health-Emergency Preparedness Office

California Emergency Medical Services Authority- Disaster Medical Services Division

California Governor’s Office of Emergency Services

California Hospital Association Emergency Preparedness 

California Seismic Safety Commission

California Statewide Medical and Health Training and Exercise Program

Emergency Survival Program


ReddiNet HAvBED Instructions

ReddiNet Login

Regional Catastrophic Disaster Planning 

Regional Disaster Medical and Health Coordination

Southern California Earthquake Center  

Structural Engineers Association of California


Published Articles (Local):

Burn Surge for Los Angeles County, California

Code Triage: Integrating the National Children’s Disaster Mental Health Concept of Operations Across Health Care Systems

Disaster Documentation for the Clinician

Disaster Management of Chronic Dialysis Patients

Field Triage and Patient Maldistribution in a Mass-Casualty Incident

Los Angeles County Addresses Pediatric Needs Using the Disaster Resource Center Program

Los Angeles County and the Disaster Resource Center Program

Transportation Resource Requirements for Hospital Evacuation

“Truck Driving Nurses”