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Managed Care Patients

New managed care patients must be part of a Medi-Cal Health Plan through LA Care or Health Net and be assigned to South Valley Health Center (SVHC) as their medical home. Medi-Cal enrollments are coordinated by the Department of Public Social Services (DPSS). DPSS can be contacted at: http://dpss.lacounty.gov/ or 866-613-3777. For assistance with medical home assignments or information, please contact our Patient Relations staff at (661) 471-4066.

  • New managed care patients must be part of a Medi-Cal Health Plan through LA Care or Health Net and be assigned to South Valley Health Center (SVHC) as their medical home. Medi-Cal enrollments are coordinated by the Department of Public Social Services (DPSS). DPSS can be contacted at: http://dpss.lacounty.gov/ or 866-613-3777. For assistance with medical home assignments or information, please contact our Patient Relations staff at (661) 471-4066.
  • Current SVHC patients may call the appointment center at 661-471-4400 to schedule appointments. A limited number of same day/next day appointments are available on a first-come, first-serve basis. If you need to speak with your Medical Home Team, you can call (661) 225-3001. A nurse will be available during clinic hours assist with your questions.
  • Please arrive 15 minutes before your scheduled appointment and bring your photo ID, your clinic cards and current medications. You will be asked to verify your address, phone number and health plan information. If you need to cancel or reschedule an appointment, please call the Appointment Center at 661-471-4400.

Uninsured Patients

Uninsured patients with urgent medical issues may be seen in the South Valley Health Center Health Urgent Care Clinic. At the time of visit, patients will be provided with information about programs they may qualify for or referred to an on-site eligibility worker for assistance applying for Medi-Cal.

Urgent Care

Urgent Care services are available seven days per week at the following two locations in the Antelope Valley area:


High Desert Regional Health Center
335 East Avenue I
Lancaster, CA 93535
Monday – Sunday            8:00 A.M. – 12:00 Midnight 

South Valley Health Center
38350 40th Street East
Palmdale, CA 93552
Monday – Sunday            8:00 A.M. – 12:00 Midnight

 

Urgent care services are provided on a walk-in basis and appointments are not available. Please bring copies of your photo ID and your current medications.

SVHC providers are part of the LA Care and HealthNet Medi-Cal Health Plan provider networks. If you are not a managed care member assigned to our clinics, you may receive a bill.

If you have a share-of-cost or have an outstanding balance on your bill, you can:

  • Make in-person payments at the Cashier
    • The cashier is available Monday – Friday from 8:00 A.M. – 4:00 P.M.
    • We accept cash, check and major credit cards in person at the Cashier.
  • Deposit your payment in a sealed envelope in the drop box located SVHC.
    • Please do not deposit cash in the payment drop box
    • Check payments can be made payable to High Desert Regional Health Center
  • Mail in your payment to the Patient Accounts Office.
    • Please do not mail cash
    • Check payments can be made payable to High Desert Regional Health Center and mailed to:

High Desert Regional Health Center
Attention: Cashier
335 East Avenue I
Lancaster CA, 93535

For questions about your bill, please contact the Patient Accounts office at (661) 471-4165