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Reporting Quality Concern

QIPS works with the County's healthcare facilities to address patients' concerns regarding the care provided at the facilities. Patients may report a quality or safety concern using the following:

QIPS Hotline

QIPS works with the hospitals and clinics to respond to patient concerns. You may report a concern to QIPS using our hotline phone number or email address: (213) 989-7233 or (800) 611-4365 or patientsafety@dhs.lacounty.gov. You should hear from us within 3 business days.

If we are not able to help you, you may also contact the agencies below:

Joint Commission Office of Quality Monitoring

The public may contact the Joint Commission's Office of Quality Monitoring to report any concern or make a complaint about a health care facility that is accredited by the Joint Commission by calling (800) 994-6610 or emailing: complaint@jointcommission.org.

California State Medical Board

Medical Doctors are licensed and regulated by the Medical Board of California. Specific concerns regarding Medical Doctors may be reported to the Medical Board of California.

Call (800) 633-2322 or use the link www.mbc.ca.gov

The California Department of Public Health (CDPH)

The California Department of Public Health (CDPH) often receives health-related complaints from the public regarding agencies other than CDPH.

 

**PLEASE BE ADVISED THAT THIS WEB SITE IS FOR INFORMATIONAL PURPOSES ONLY AND IS NOT AN OFFICIAL SITE FOR LODGING FORMAL PRE-

LITIGATION CLAIMS, SERVICE OF PROCESS, OR OTHER OFFICIAL NOTICES AGAINST THE COUNTY, OR THE DEPARTMENT OF HEALTH SERVICES, OR ITS OFFICERS OR EMPLOYEES. WHILE WE WILL TRY TO RESPOND TO COMMUNICATIONS SENT TO US, WE CANNOT GUARANTEE ANY RESPONSE WILL BE MADE OR A SPECIFIC TIME FRAME. NOR WILL ANY COMMUNICATION BE DEEMED A FORMAL CLAIM OR SERVICE OF PROCESS. ANY SUCH FORMAL CLAIMS OR NOTICE MUST BE SUBMITTED DIRECTLY TO: EXECUTIVE OFFICE OF THE BOARD OF SUPERVISORS, ROOM 383, KENNETH HAHN HALL OF ADMINISTRATION, 500 W. TEMPLE ST., LOS ANGELES, CA 90012.