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Contact Us

Managed Care Services
1000 South Fremont Avenue, Bldg A-9 East, 2ndFloor, Unit #4,  Alhambra, CA 91803
1100 Corporate Center Dr., Ste. 100, Monterey Park, CA 91754

Claims Processing Unit
Toll-Free: (800) 832-6334, select Claims option

Continuity of Care
Health Net
:                     Contact Member Services at (800) 675-6110
L.A. Care Health Plan:  Contact Member Services at (888) 522-1298

Member Services Administration
Phone: (626) 299-5398

Utilization Management Unit
Toll-Free: (800) 832-6334, select Medical Authorization Request option
TTY/TDD service is available Monday through Friday, 8 A.M. – 5 P.M. excluding County holidays as follows:
1.    Dial 7-1-1 to reach the TTY/TDD California Relay operator then,
2.    Request the TTY/TDD relay operator to contact Utilization Management Unit at (626) 299-4397 for assistance.

My Health LA Member Services
Toll-Free: (844) 744-6452
TTY/TDD service is available Monday through Friday, 8 A.M. – 5 P.M. excluding County holidays as follows:
1.    Dial 7-1-1 to reach the TTY/TDD California Relay operator then,
2.    Request the TTY/TDD relay operator to contact My Health LA at Member Services at (844) 744-6452 for assistance.

Strong Start Mama’s Neighborhood Prenatal Program
Toll-Free: (855) 243-3338

For questions about the Managed Care Services, Click here to send us your feedback or comment.